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Search instead for. Did you mean:. Use it when you see: Error , , , , , or Missing or blank customer, supplier, or employee lists. Close QuickBooks. Download the most recent version 1. Save the file somewhere you can easily find it like your Downloads folder or your Windows desktop. Note: If you've installed Tool Hub before, you can find out which version you have. Select the Home tab. The version will be on the bottom. Open the file you downloaded QuickBooksToolHub.
Follow the on-screen steps to install and agree to the terms and conditions. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
I sat on hold all day. I have yet to get any help from quickbooks but have spent time and money getting tech support elsewhere. I do not feel comfortable using Quickbooks anymore. We rely on you to run our business and you are unreliable. If there is an issue and there are many, you do not know how to fix or answer calls to even try.
Customer service is an integral part of your business model and you are lacking. How do you suppose I get QB help if I can't get anyone on the phone? Today someone answered and she was less knowledgeable than me. We got disconnected and she has not called me back. So what do I do now? Shut my doors? I can't do anything with no QB. Let's first run the repair tool. This will help resolve crashing and certificate issues with the software:.
Note : If you don't see Programs and Features , select Programs instead. Then choose Program and Features. Here's the article that will give you more info about the steps: Repair your QuickBooks Desktop for Windows. Once the repair is done, you have to run QuickBooks as Admin.
To do so, right-click the QuickBooks icon in the desktop and select Run as Administrator. Also, you can check out this article which outlines the solutions and other possible causes of QuickBooks Desktop unexpected behavior: QuickBooks Desktop doesn't start or won't open.
If none of the provided troubleshooting steps worked, it'd be best to contact again our Technical Support Team. This way, they can further investigate this matter and identify what's causing the crashing behavior. Let me know how it goes and don't hesitate to reach us again if you have other QuickBooks-related concerns.
I'm always here to help. Have a good one. We have the same issue, except we are on Enterprise Solutions on a server through a hosting service. The QB company file is locked up and is saying to run the File Doctor Download but won't let me download it onto the remote desktop.
We have been days now without our QBs and need help. I've got you covered, KL Let's first update your QuickBooks Desktop to the latest release to ensure you have all the updated components. Once done, close the program and let's download and install QuickBooks Tool Hub. The use-case for the internal tool is more specific.
If you use Windows 10 and have trouble installing File Doctor, follow these instructions to enable Microsoft. Net 3. It is not compatible with QuickBooks for Mac. Labels: QuickBooks Online. Reply Join the conversation.
Community Champion. Level 1. Sign in for the best experience. Re: Workstation cannot connect to company file aft Import a qbb file to view in quickbooks online. Can I e-file a late with QBO? If so, how? Choose the company file and perform a scan. Any errors, if identified, will be displayed on your system. Click on the Repair button and it will resolve the issue in a few minutes.
Using Stand-Alone QFD version To use this version, the user needs to install its latest version and uninstall the previous version. Once downloaded, double click on it, and on-screen instructions must be followed to complete the installation process.
As the tool is installed and not available on the screen, you can open it via the Windows Task-bar or clicking twice on the program icon. After this, from the drop-down list try to find the company file, you can also locate it manually by clicking on the Browse button. Now select the Check file damage only option and choose the Diagnose file option for applying the basic fix. While working on QBs, start the diagnostics file to resolve any kind of error.
Two options will come under the File Doctor Tool and you need to choose as per your required issue. You can select the primary option in case of a series error or when the company file is damaged.
Now, there comes two options. Now the doctor tool will start the company file repair process. It might take a few minutes. As the repairing is completed, you will get a successful pop-up text and then you can close the tool.
Now, you can open your company file. Navigate to the File menu. Select the Utility option under the File tab. Search for the company file that needs to be rectified and tap on Open. Under the Show, Advanced Settings menu, select the type of issue you want to fix and click on Next. Now your file is ready and in the process of repair. After this process is completed, you can open the company file. Results After opening the company file, you can come up with three result possibilities. No problem was found The first possibility is when the file doctor tool could not find any kind of problem.
The problem was found and resolved It is great thing in case the tool was able to detect the issue and resolve it instantly.
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